BTW, USPS contacted me about the package which disappeared in a nearby post office on September 20th.
"Dear Mr. Malec,
Please accept our apology for the inconvenience you have experienced regarding late delivery of a Priority Mail shipment.
We work very hard to offer good service to our customers, and it is genuinely disappointing to hear about instances when we simply do not meet your needs or achieve our service standards. Our operating standard for Priority Mail is 2-3 days, measured from Post Office™ to Post Office™. Due to the economical and competitive rates of Priority Mail, we do not provide a guarantee like our Express Mail service, nor can we track shipments as they move through our network. The delivery period you reported is certainly beyond our service standard, and I apologize for the inconvenience you incurred as a result. It is also possible that the item may have been delivered without the required delivery scan.
The Postal Service™ monitors feedback from customers like yourself, identifying patterns that permit us to take corrective measures in certain areas. Despite your obvious disappointment with this mailing, we assure you it does not reflect our usual service and hope you permit us another opportunity to serve you in the future.
**Your case has been investigated and a solution has been provided to you. Should you have any additional concerns, please return to
www.usps.com to send them to the appropriate office. Please do not reply to this message.**"
1) tracking was paid for. It clearly went from the post office I dropped it off at to another office, and was not sent out again.
[TABLE="width: 958"]
[TR="class: details single-details, bgcolor: #FFFEEC"]
[/TR]
[TR="class: shaded, bgcolor: #FFFEEC"]
[TD="class: status"]
Processed through Sort Facility
[/TD]
[TD="class: date-time"]
September 20, 2011, 2:11 am
[/TD]
[TD="class: location"]
WARRENDALE, PA 15086
[/TD]
[TD="class: features"]
Expected Delivery By:
September 21, 2011
Delivery Confirmation[SUP]™[/SUP]
[/TD]
[/TR]
[TR="class: details single-details, bgcolor: #FFFEEC"]
[TD="class: select"]Acceptance[/TD]
[TD="class: label"]September 19, 2011, 1:23 pm[/TD]
[TD="class: service"]ERIE, PA 16508[/TD]
[TD="class: status"][/TD]
[TD="class: date-time"][/TD]
[TD="class: location"][/TD]
[TD="class: features"][/TD]
[/TR]
[TR="class: details single-details, bgcolor: #FFFEEC"]
[TD="class: select"]Electronic Shipping Info Received [/TD]
[TD="class: label"]September 19, 2011[/TD]
[TD="class: service"][/TD]
[TD="class: status"]
[/TD]
[TD="class: date-time"]
[/TD]
[TD="class: location"][/TD]
[/TR]
[/TABLE]
So.... Yes, you track shipments as they move through your network.
2) "Your case has been investigated and a solution has been provided to you." ..... No.