gerryb
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boo hoo. Someone said words in a mean tone to me.
This is one of the only counters to the media we have, if we can't take a few complaints, we deserve tyranny.
Phone from Home NH: Getting lots of pickups tonight!
- Thread starter bronxboy10
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boo hoo. Someone said words in a mean tone to me.
This is one of the only counters to the media we have, if we can't take a few complaints, we deserve tyranny.
ronpaulhawaii
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There are grassroots phonebankers, both organized and lone wolves dialing through the white pages...
Some unknown is running an auto-survey...
There are LOTS of factors, assuming the PfH system is messing up and apologizing based on an assumption is never good.
Are there rare cases where data gets screwed up between the call centers and the PfH system? I'm sure there are. Human error is hard to counter. The fact remains that this system is why we have been rising in polls after it gets focused on a state. The fact remains that the science says it is better to overcall than undercall. It is a numbers game
unknown
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You have to realize that we are not the only ones calling. There are other campaigns as well as the different pollsters, but that comes with the territory when you live in an early primary/caucus state.
I sometimes wonder how the polling companies are able to get a thousand responses in just a day or two.
Lol . . . I've had more people call me names to my face and curse me out than most people. I couldn't give a rip about what someone said to me.
What you are discounting is that everyone has the same ardent zeal and fortitude to do so, especially when the organization you are supporting is possibly screwing up!
Like I said earlier, during polling it's prob. not too big of a deal, however having the same problem on a GOTV day could potentially be a big problem.
Sure overcall vs. undercall is definitely better.
But if it's on election day on a GOTV having a fence-line supporter get umpteen calls to the point of irritation is not good.
Someone said apologizing based on an assumption is not good. Obviously you have never worked in sales. If a customer is irritated, it is always your fault and you always apologize for their frustration; it doesn't matter, they could have planted a cockroach in the soap- it's still your fault and you still apologize.
I can buy the tons of polling companies calling. However, one of my experiences was a lady who identified specifically RP12 as calling her 4 times even though each time she said to put her on the DNC before I mentioned anything about Ron Paul. This was someone who was irritated specifically at RP12, not polling companies in general, but specifically RP12 for calling her 4+ times.
Again, phone home, works, very important, do it, etc., etc., etc. I try for at least 30 min. a night.
If the same system is used for calling on election day to GOTV, it could cause blowback by calling identified RP supporters 4+ times. Hopefully, they are analyzing exactly how much of a boost (or not) it gave them on election night in Iowa.
Finito, I'm done. No mas from me (hence why I don't post a whole lot -- too much time and energy-- I just thought this was important).
Again, phone home, works, very important, do it, etc., etc., etc. I try for at least 30 min. a night.
If the same system is used for calling on election day to GOTV, it could cause blowback by calling identified RP supporters 4+ times. Hopefully, they are analyzing exactly how much of a boost (or not) it gave them on election night in Iowa.
Finito, I'm done. No mas from me (hence why I don't post a whole lot -- too much time and energy-- I just thought this was important).
ronpaulhawaii
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First, you are assuming that the campaign is screwing up when the evidence suggests it is rogue callers/robocallers upsetting the fine balance of overcalling vs. undercalling...
Secondly, you are suggesting that callers apologize in a way that implies the campaign (hence RP) is inept.
When people call into the hotline, or ask in other places, we suggest a way of being conciliatory without implying it is the campaigns fault.
Rhetorical Question: Does anyone think the campaign should stop calling because there is no way they can account for rogues?
Non-Rhetorical Question: What can be done about these unknown factors?
My answer to the second question is to get as many people as possible to persuade the rogues to stop doing things the campaign needs to do...
Onward
Resurrecting a dead topic (prob. not good). I said possibly screwing up vs. is screwing up. I don't know if they are or aren't, as long as they are aware of the problem, then I would hope they would be investigating if they are or aren't. I would hope they don't just say "well it's obviously not our fault" unless they have investigated the issue and have hard evidence one way or the other.
Obviously stop calling is not the solution. If it's software, fix the program. If it's not a software problem, I would suggest better training or a FAQ right on the phone home page, people shouldn't have to call into a hotline to address these issues (b/c most won't).
I apologize if I said that people should apologize for the campaign, more like something " I'm sorry for you're inconvenience 'mam, I understand it can be very frustrating, I am removing your name as we speak" or whatever. Besides, if people are already ticked off at RP b/c of the calls, regardless of if it's the campaigns fault or not they are probably already thinking the campaign is inept. Apologizing isn't going to change that much, it just might defuse them from being ticked and they might feel like their concerns are heard.
As for rogue callers, one question is how do they get their lists and why do the lists overlap?
Another is this: not everyone is getting called 4-5 times, so who is getting called and why (basically which lists overlap). If they figure out that, then they can mitigate it. Change the calling randomization algorithm so there is less chance of those people getting called multiple times.
Anyways, just my thoughts from an engineer speaking his mind about something he probably doesn't know a whole lot about
.
Obviously stop calling is not the solution. If it's software, fix the program. If it's not a software problem, I would suggest better training or a FAQ right on the phone home page, people shouldn't have to call into a hotline to address these issues (b/c most won't).
I apologize if I said that people should apologize for the campaign, more like something " I'm sorry for you're inconvenience 'mam, I understand it can be very frustrating, I am removing your name as we speak" or whatever. Besides, if people are already ticked off at RP b/c of the calls, regardless of if it's the campaigns fault or not they are probably already thinking the campaign is inept. Apologizing isn't going to change that much, it just might defuse them from being ticked and they might feel like their concerns are heard.
As for rogue callers, one question is how do they get their lists and why do the lists overlap?
Another is this: not everyone is getting called 4-5 times, so who is getting called and why (basically which lists overlap). If they figure out that, then they can mitigate it. Change the calling randomization algorithm so there is less chance of those people getting called multiple times.
Anyways, just my thoughts from an engineer speaking his mind about something he probably doesn't know a whole lot about
.As another data point: I don't call a whole lot, 15-30 min. a night. I know for a fact that I just called a person who I had called earlier in the week (the name is very peculiar) and I swear there are 2 or three names I recognize, but I know I called this one person earlier b/c the name is so different. This person was unavailable.
So it might be that there are so many people calling and not enough people to call, or the randomization algorithm for calling people is messed up and isn't prioritizing the numbers appropriately. I.e. if I have x numbers to call and I call rand() and I pick number z and z is unavailable; I hope they aren't calling rand() on the same number set again, you should remove number z and call rand() on number set - #z . . . or something along those lines.
All I know is that if I've made phone calls for a total of say 2 hours over a week and I personally call somebody twice who is supposedly picked at randomly, it makes me wonder about the data set and algorithm being used.
I again had someone say they have been called 6 times tonight (maybe a little exaggeration, who knows) and this time they didn't specify who called them so rogue, robo, hu knows. . But it is very weird, I get people who this seems like their 1st call and then others who are saturated . . .
Alas, I'll keep calling . . .
So it might be that there are so many people calling and not enough people to call, or the randomization algorithm for calling people is messed up and isn't prioritizing the numbers appropriately. I.e. if I have x numbers to call and I call rand() and I pick number z and z is unavailable; I hope they aren't calling rand() on the same number set again, you should remove number z and call rand() on number set - #z . . . or something along those lines.
All I know is that if I've made phone calls for a total of say 2 hours over a week and I personally call somebody twice who is supposedly picked at randomly, it makes me wonder about the data set and algorithm being used.
I again had someone say they have been called 6 times tonight (maybe a little exaggeration, who knows) and this time they didn't specify who called them so rogue, robo, hu knows. . But it is very weird, I get people who this seems like their 1st call and then others who are saturated . . .
Alas, I'll keep calling . . .
I've never had ONE person in NH tell me they have been called multiple times. Strange huh? I call A LOT -- gonna hit 10,000 tonight I think (or maybe tomorrow)
Okie RP fan
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Got an email from the Youth for Ron Paul arm of the campaign, asking to make some calls between now and the primary in New Hampshire.
So, let's get to it!
So, let's get to it!
+1 for Okie -- I'll be helping this afternoon.
Did you see the AWESOME post about what they did with our information?
It's on the thank-you thread here:
http://www.ronpaulforums.com/showthread.php?347696-thank-you-phone-from-homers
WE ARE GETTING VOTES FOR RON PAUL!
Go, team go!
Did you see the AWESOME post about what they did with our information?
It's on the thank-you thread here:
http://www.ronpaulforums.com/showthread.php?347696-thank-you-phone-from-homers
WE ARE GETTING VOTES FOR RON PAUL!
Go, team go!
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