My assessment:
They needed to sell (pre-sell really) a certain number of units (maybe 1k, maybe 10k) in order to make manufacturing affordable/possible.
They were waiting (are waiting?) to hit that target number of sales.
I suspect that (beyond some demo units) these figurines have never been manufactured.
If they have not hit their target by now, they likely never will (as the incentive to fund RevPac is passed).
RevPac has no money, so likely there is nobody working on this figurine-project any more.
Bottomline, either think of the purchase as a cash donation to RevPac, or do what it takes to get a refund.