- Joined
- Jul 13, 2007
- Messages
- 63,518
As with most complex issues, there are multiple factors involved when companies say that they "can't find qualified employees". This article addresses automated resume screening software.
http://online.wsj.com/article/SB10001424052702304821304577436172660988042.html
http://online.wsj.com/article/SB10001424052702304821304577436172660988042.html
http://online.wsj.com/article/SB10001424052702304821304577436172660988042.html
In an essay in this newspaper last fall, Peter Cappelli, a professor of management and human resources at the University of Pennsylvania's Wharton School, challenged the oft-heard complaint from employers that they can't find good workers with the right skills. "The real culprits are the employers themselves," he asserted.
...
A Philadelphia-area human-resources executive told Mr. Cappelli that he applied anonymously for a job in his own company as an experiment. He didn't make it through the screening process.
...
"For every story about an employer who can't find qualified applicants, there's a counterbalancing tale about an employer with ridiculous hiring requirements," he says. In many companies, software has replaced recruiters, he writes, so "applicants rarely talk to anyone, even by email, during the hiring process."
...
But at a time of widespread unemployment, the volume of applications is swamping HR departments, many of which have been downsized to cut costs. That has led employers to further automate hiring—and to become incredibly specific about experience and skills they seek. Screening software weeds out anyone whose application lacks particular key words.
With so much talent looking for work, why not get what you really need? Here's why: Managers pile up so many requirements that they make it nearly impossible to find anyone who fits.
Neal Grunstra, president of Mindbank Consulting Group, a temporary-staffing company, calls this "looking for a unicorn." Mr. Cappelli's favorite email came from a company that drew 25,000 applicants for a standard engineering position only to have the HR department say not one was qualified. One job seeker said "he had been told he was perfect for a given position—except for the fact that his previous job title didn't match that of the vacancy," a title unique to the prospective employer.