enhanced_deficit
Member
- Joined
- Mar 17, 2013
- Messages
- 28,575
H/T Drudge:
Potentially Related
https://cwa-union.org/support-call-center-legislation
Trump had made this an issue during 2016 election campaign but no sign of him bringing up this issue after winning election, might have been due to political factors.
Trump: "Our leaders are so stupid"
Oct 22, 2016
https://www.youtube.com/watch?v=G_zUR4gmbJw
Bye Bye Indian Call Centers
Ransomware: Call Centers Cold-Call Victims to Demand Ransom
Such Specialization Highlights Ransomware Operators' Increasing Business Savvy
Mathew J. Schwartz • December 7, 2020
bankinfosecurity.com/ransomware-call-centers-cold-call-victims-to-demand-ransom-a-15535
Funny videos of Americans fighting back against computer scammers
https://www.youtube.com/watch?v=n-bPpEnKPmI
https://www.youtube.com/watch?v=X7bStqbS86M
[SIZE=+7] CYBERATTACK SHUTS TOP U.S. PIPELINE
CARRIES 45% OF EAST COAST FUEL [/SIZE]
[SIZE=+7]![]()
[/SIZE]
Ransomware attack forces shutdown of largest fuel pipeline in the U.S.
Sat, May 8 2021
Emma Newburger@emma_newburger
Key Points
- Colonial Pipeline fell victim to a cybersecurity attack on Friday that involved ransomware, forcing it to temporarily shut down all pipeline operations.
- Colonial transports nearly half of the East Coast’s fuel supply through a system that spans over 5,500 miles between Texas and New Jersey.
- The pipeline transports gasoline, diesel, home heating oil and jet fuel. It also supplies the military.
- Colonial said it has contacted law enforcement and other federal agencies and is working to restore service.
- President Joe Biden was briefed on the incident Saturday morning, according to the White House.
Potentially Related
Support Call Center Legislation
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Are you tired of big banks and corporations cutting costs by using overseas call centers? Not only do they put Americans out of work, but they put all of us at greater risk for identity theft. Overseas call center employees have been caught selling credit card numbers, mortgage information and even medical records.
The United States Call Center Worker and Consumer Protection Act (S.1792 and H.R. 3219) solves this problem by making sure that the people who answer your customer service calls let you know where they are located and give you the option to be transferred to a U.S. based representative. It also stops rewarding companies that ship jobs overseas with federal loans and grants.
Congress will only pass this common-sense legislation if their constituents care enough to let them know it is important.
https://cwa-union.org/support-call-center-legislation
Trump had made this an issue during 2016 election campaign but no sign of him bringing up this issue after winning election, might have been due to political factors.
Trump: "Our leaders are so stupid"
Oct 22, 2016
https://www.youtube.com/watch?v=G_zUR4gmbJw
![]()
India's Modi to sleep in Trump's bed in Israel
US approves more H-1B visas this year
Oct 14, 2019
- US has approved a higher number of H-1B applications this year
- In past years, more than 70% of the aggregate H-1B visa applications for new jobs and visa extensions given to those born in India
Bye Bye Indian Call Centers
Customers calling 800 numbers are often transferred overseas, and in such cases the bill would mandate that callers be told where their calls were rerouted.
Companies would also be required to certify to the Federal Trade Commission annually that they were complying with the requirement, and face penalties if they did not certify.
Schumer's bill would also impose a $0.25 excise tax on any customer service call placed inside the United States which is transferred to an agent in a foreign location. The fee would be assessed on the company that transferred the call.
Ransomware: Call Centers Cold-Call Victims to Demand Ransom
Such Specialization Highlights Ransomware Operators' Increasing Business Savvy
Mathew J. Schwartz • December 7, 2020
bankinfosecurity.com/ransomware-call-centers-cold-call-victims-to-demand-ransom-a-15535
As panicking customers rang in, Piyush and his colleagues would milk them for money, to fix a problem that didn't actually exist.
Piyush tells me that tricking people is an "art".
"We used to target the old people," he says.
"There are many old people in the US who don't have families, are alone and are disabled, so it's very easy to trick them."
I look at this man sitting opposite me in his baggy jeans and hipster T-shirt and wonder how he could be so cold-hearted. How would he feel if his own grandparents were victims of scamming, I ask?
"Yeah, I will feel bad," he says. "I did it because I needed money and that's it."
As the boss, Piyush was constantly thinking of new ways to con customers out of cash. He drew up a script for another fraudulent scheme, known as the IRS scam, which involved cold-calling people in the US and telling them they'd get a tax refund of thousands if they first handed over $184.
"We used to tell them that the police will go to their house and arrest them if they didn't pay!" he says.
When he started out, Piyush was paid one rupee for every dollar he made in sales. So for a $100 dollar scam, he'd only get $1.25 (£1).
But once he became the boss the money flooded in. Some "lucky months" he took home $50,000 (£40,000).
Six months into the job, the call centre Sam worked at was raided by the police and was forced to shut down. Sam escaped arrest and within days secured employment in another similar business.
His bosses were detained for less than a day and he believes they just restarted the business under a different name. It's easy for such companies to operate under the radar, he tells me, which is why they continue to do so.
Funny videos of Americans fighting back against computer scammers
https://www.youtube.com/watch?v=n-bPpEnKPmI
https://www.youtube.com/watch?v=X7bStqbS86M
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