Re: FNBO Direct account number ending in XXXX
Dear ,XXXX
As part of your initial application, we did not receive information regarding your current employer, occupation or position. In many cases, this is because you have a status of retired, unemployed or self-employed. We are updating our records as part of our on-going due diligence to be compliant with our standards to support the USA Patriot Act.
Due to the importance of the USA Patriot Act, we have placed a hold on your account(s) until we can document this information for our records. No deposits or withdrawals can be made through your account(s) until we receive this information. We will release the hold upon receipt of this information.
Please provide us with your previous employer, occupation and position by sending an email with this information to
[email protected]. If this information is not received within 30 days, the account(s) may be closed. Your immediate attention to this matter is appreciated.
If you wish to discuss this further, please send an email to
[email protected] or call 877-370-3707. Please reference your FNBO Direct account number displayed at the top of this page when you contact us.
Thank you for choosing FNBO Direct for your Online Savings Account.
FNBO Direct Customer Service